Eective Date: July 24, 2026

Welcome to DawaiiStore, operated by CJSoftwareSolutions ("Company", "we", "our", or "us").

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the

DawaiiStore mobile application, website, and related services.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full name

Email address

Phone number

Delivery addresses

Account credentials

Google account information (when signing in with Google)

Location Information

With your permission, we may collect your precise or approximate device location to:

Locate nearby pharmacies

Calculate delivery routes

Provide real-time delivery tracking

Improve delivery accuracy

Location access can be disabled in your device settings, although certain features may become unavailable.

Usage Information

We may collect information such as:

Device type

Operating system

App version

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Crash reports

Analytics data

Feature usage statistics

2. How We Use Your Information

Your information is used to:

Create and manage your account

Authenticate users

Process medicine orders

Facilitate deliveries

Provide customer support

Enable live order tracking

Process payments

Send order updates and notications

Improve our services

Detect fraud and protect user accounts

Comply with legal obligations

3. Third-Party Services

Our application uses third-party services including:

Firebase Authentication

Firebase Firestore

Firebase Realtime Database

Firebase Storage

Google Maps Platform

Firebase Analytics

These services may collect and process information in accordance with their own privacy policies.

4. Payments

Payments are processed through secure payment providers. DawaiiStore does not intentionally store

complete payment card information on its own servers.

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5. Push Notications

We may send notications regarding:

Order conrmations

Delivery updates

Account activity

Customer support messages

Important service announcements

You may disable notications through your device settings.

6. AI Customer Support

Our application includes AI-assisted customer support to help answer questions and improve customer

service. Information you provide during these interactions may be used to respond to your requests and

improve support quality.

7. Data Sharing

We may share limited information with:

Pharmacy partners

Delivery personnel

Payment service providers

Cloud infrastructure providers

Analytics providers

Government authorities when required by law

We do not sell your personal information to third parties.

8. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information

against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no electronic transmission or storage system can be

guaranteed to be completely secure.

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9. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal

obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on applicable law, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your account

Request deletion of personal information where legally permitted

Withdraw certain permissions, such as location access

Requests may be submitted using the contact information below.

11. Children's Privacy

DawaiiStore is not intended for children who are below the minimum age required under applicable law

without parental or guardian consent. We do not knowingly collect personal information from children in

violation of applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a

revised eective date.

13. Contact Us

CJSoftwareSolutions

Website: https://dawaiistore.com

Support: admin@dawaiistore.com

General Contact: contact@dawaiistore.com

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Country: Pakistan

If you have questions regarding this Privacy Policy or your personal information, please contact us using

the details above.